Many veterans are surprised to learn that the Department of Veterans Affairs offers funding to help pay for medically necessary home accessibility improvements.
Through the VA’s Home Improvements and Structural Alterations (HISA) Grant program, eligible veterans may qualify for:
- Up to $6,800 for qualifying service-connected disabilities
- Up to $2,000 for qualifying non-service-connected disabilities
These funds are commonly used for bathroom accessibility improvements such as walk-in showers, tub-to-shower conversions, grab bars, and other modifications designed to improve safety and independence at home.
At Bath Pros, we have worked with veterans throughout Syracuse and Central New York who have successfully utilized HISA funding for bathroom remodeling projects. While we do not determine eligibility or approve applications, we are familiar with the process and can help provide the contractor documentation needed during the review and approval stages.
What Is the VA HISA Grant?
The Home Improvements and Structural Alterations (HISA) Grant is a federal VA program that helps eligible veterans make medically necessary modifications to their homes.
Unlike a traditional home improvement loan, HISA funding is specifically intended to improve accessibility, safety, and daily function for veterans with qualifying medical conditions. It’s a grant, not a loan.
Bathroom modifications are among the most common HISA-funded projects because many veterans experience challenges related to:
- Stepping over a bathtub
- Balance and stability
- Reduced mobility
- Fall risks
- Wheelchair accessibility
- Aging in place safely
For many homeowners, replacing a traditional bathtub with a walk-in shower can significantly reduce the risk of injury while making daily bathing easier and more comfortable.
Each HISA grant bathroom remodel by Bath Pros is custom-tailored to meet a veteran’s medical needs. We are able to install low-threshold showers to accommodate mobility issues getting in and out of the bathing space, safety bars and flip-up shower seats for balance or difficulty with standing and sitting, low niches for veterans who experience difficulty with reaching, updated lighting to accommodate vision issues, and more.
How the VA HISA Grant Process Works
One of the most common questions we receive is:
“How do I apply for the HISA Grant?”
While every veteran’s situation is unique, most HISA-funded bathroom remodeling projects follow a similar process.
Step 1: Speak With Your VA Doctor
The process typically begins with your VA physician. If your doctor determines that a bathroom modification is medically necessary, they may provide documentation supporting the need for accessibility improvements.
Many veterans begin the process after discussing concerns such as:
- Difficulty entering or exiting a bathtub
- Frequent slips or falls
- Mobility limitations
- Balance issues
- Wheelchair accessibility requirements
- Other qualifying medical conditions
In many cases, this medical recommendation serves as the starting point for the HISA application process.
Step 2: Complete an Occupational Therapy Evaluation
After receiving a referral, many veterans will meet with an Occupational Therapist (OT) as part of the HISA review process.
The Occupational Therapist’s role is not simply to evaluate the bathroom itself. Instead, they assess how the veteran’s medical condition, mobility limitations, or disability affects everyday activities such as bathing, entering and exiting a tub, maintaining balance, and safely using the bathroom.
During this evaluation, the Occupational Therapist may assess:
- Mobility limitations
- Balance and fall risks
- Ability to safely enter and exit a bathtub
- Use of assistive devices such as walkers or wheelchairs
- Overall safety and accessibility concerns within the home
Based on their findings, the Occupational Therapist typically provides recommendations regarding what modifications may be medically necessary. These recommendations become an important part of the documentation reviewed by the VA when determining whether HISA funding should be approved. The OT’s assessment serves as one of the key pieces of evidence supporting the veteran’s application.
One common misconception is that simply having a high VA disability rating automatically qualifies a veteran for a HISA Grant. In reality, the committee is primarily evaluating whether the requested modification addresses a documented accessibility or safety concern within the home. For example, a veteran may have a 100% disability rating but still be denied if the condition does not create functional difficulties related to safely using the bathroom. Conversely, a veteran with documented challenges entering and exiting a bathtub, stepping over a threshold, maintaining balance while bathing, or otherwise using the bathroom safely may be a strong candidate for approval. The Occupational Therapy evaluation helps establish this connection between the veteran’s medical condition and the proposed home modification.
It is also at this stage that the VA’s local HISA coordinator typically sends a formal HISA Grant packet to be completed. Returning this packet promptly can help prevent delays in the review and approval process.
Step 3: Obtain Contractor Estimates
Once the recommended modifications have been identified, the VA typically requires contractor documentation and project estimates as part of the HISA review process.
Historically, many HISA applications have required veterans to obtain multiple contractor estimates before a project can be approved. In our experience working with veterans throughout Syracuse and Central New York, this can sometimes be one of the more challenging parts of the process, particularly when searching for contractors experienced in accessibility-focused bathroom remodeling.
Over the years, Bath Pros has completed numerous HISA-funded bathroom remodeling projects throughout the Syracuse area and has become familiar with the documentation and project information commonly requested during the review process. Our proposals are designed to provide clear and detailed information regarding the scope of work, materials, accessibility features, installation specifications, and project costs associated with the proposed modifications.
Our proposals typically include detailed information regarding:
- Scope of work
- Materials and products
- Accessibility features
- Project costs
- Installation specifications
Providing clear and thorough documentation helps ensure the VA has the information needed to evaluate the proposed modifications and determine whether they meet the veteran’s documented medical needs.
Estimate requirements can vary based on the individual application, project scope, and current VA procedures. Veterans should always follow the guidance provided by their VA representatives regarding estimate requirements, contractor documentation, and submission procedures.
Step 4: VA Review, Approval, and Funding
Once the Occupational Therapy evaluation has been completed, the HISA packet has been filled out, and contractor estimates have been submitted, the application enters the VA review process.
As of June 2026, the Syracuse VA HISA Committee meets once weekly—on Thursdays—to review pending applications. Veterans who have all required documentation submitted before the meeting may have their applications reviewed that week, while incomplete applications may need to wait until a future meeting.
The committee consists of the Occupational Therapist who performed the evaluation, the Occupational Therapist’s supervisor, and the Chief of Physical Medicine and Rehabilitation, who oversees the review process. Together, they review the veteran’s medical documentation, Occupational Therapy assessment, and proposed home modifications before determining whether the requested modifications meet the requirements for HISA funding.
Approval timelines can vary depending on application volume, documentation requirements, and individual circumstances. The VA ultimately determines eligibility, funding amount, approved modifications, and whether any additional documentation is required before work can begin.
If approved, HISA funds are generally paid directly to the veteran rather than the contractor. Veterans are typically responsible for coordinating payment with their chosen contractor and should discuss payment schedules before construction begins. Because the veteran receives the funds, it is important to maintain copies of contracts, invoices, receipts, and any other documentation required by the VA throughout the project.
In many HISA-funded projects, approximately half of the approved grant amount is deposited into the veteran’s bank account before construction begins. The remaining balance is typically disbursed after the project has been completed and the required documentation has been submitted to and approved by the VA.
While this two-stage funding process is common, payment schedules and documentation requirements can vary based on the specifics of the project and current VA procedures. Veterans should always follow the guidance provided by their VA representatives regarding approval conditions, payment schedules, and required documentation.
Step 5: Schedule Your Bathroom Remodel
Once approval is received, the project can move forward. Many veterans choose to use HISA funding toward:
- Tub-to-shower conversions
- Walk-in showers
- Accessible bathroom remodeling
- Aging-in-place modifications
- Bathroom safety upgrades
Our team works closely with homeowners throughout the installation process to ensure the finished bathroom is safe, functional, durable, and attractive.
Our Experience Working with Veterans in Syracuse and Central New York
Actual Customer Testimonial in Syracuse, NY:
Bath Pros has completed several bathroom remodeling projects for veterans throughout the Syracuse region.
Over the years, we have become familiar with the HISA process and the documentation commonly requested during applications. We have worked alongside veterans, occupational therapists, VA representatives, and family members to help move projects from initial consultation through final installation.
While personnel and procedures can evolve over time, our experience with veteran accessibility projects allows us to help homeowners understand what to expect throughout the remodeling process.
Most importantly, we understand that these projects are about more than remodeling. For many veterans, a walk-in shower is not a luxury upgrade. It is a critical improvement that helps maintain independence, reduce fall risks, and make everyday life easier.
Why Walk-In Showers Are One of the Most Common HISA-Funded Projects
Traditional bathtubs can become difficult or even dangerous to use as physical ability and mobility change.
A professionally installed walk-in shower can offer:
- Easier entry and exit
- Reduced tripping hazards
- Better accessibility
- Increased independence
- Simplified maintenance
- Long-term aging-in-place benefits
Many of our veteran clients choose low-threshold shower systems with integrated safety features designed to provide both comfort and peace of mind.
Why Veterans Choose Bath Pros
Choosing the right contractor matters. Veterans and their families often tell us they appreciate our ability to explain the process clearly and provide detailed project documentation when needed.
Our bathroom remodeling projects are designed around long-term performance, using premium materials that are durable, easy to maintain, and built to withstand daily use.
Our accessibility-focused remodeling services include:
- Tub-to-shower conversions
- Walk-in showers
- Accessible bathroom remodeling
- Grab bar installation
- Shower seating options
- Custom shower doors
- Bathroom safety upgrades
Because bathroom remodeling is our primary focus, our team understands the unique challenges that often arise when modifying older homes for accessibility.
Frequently Asked Questions About the VA HISA Grant
How much funding is available through the VA HISA Grant?
Eligible veterans may qualify for up to $6,800 for service-related disabilities and up to $2,000 for qualifying non-service-related disabilities. Funding amounts and eligibility are determined by the Department of Veterans Affairs based on the veteran’s medical needs and circumstances.
Can the VA HISA Grant be used for a walk-in shower?
Yes, when a walk-in shower is determined to be medically necessary. In our experience, the most common HISA-funded bathroom project is converting an existing bathtub into a safer, more accessible walk-in shower for a veteran who can no longer safely step over the tub wall. The Occupational Therapist and VA review process ultimately determine whether the modification qualifies for funding.
Can I get a new walk-in shower through the HISA Grant if I already have one?
Generally, no. The HISA Grant is intended to fund medically necessary accessibility improvements rather than replacing existing accessible features due to age, wear, cosmetic concerns, or homeowner preference. If a home already has a functional walk-in shower, the project may not meet the medical necessity requirements needed for approval.
Do I need to be wheelchair bound to qualify for the HISA Grant?
No. While some applicants use wheelchairs or mobility devices, many approved projects involve veterans experiencing balance issues, fall risks, mobility limitations, difficulty stepping over a bathtub, or other medical conditions that affect their ability to safely use the bathroom.
Do I Need Three Estimates for the HISA Grant?
Historically, many HISA applications required veterans to obtain multiple contractor estimates before approval. In our experience, the documentation requirements can vary from case to case depending on the project scope, the veteran’s circumstances, and current VA procedures.
While some veterans have been asked to obtain multiple estimates, others have been able to move forward with a single contractor proposal. Because requirements may change over time, veterans should always follow the guidance provided by their Occupational Therapist, Prosthetics Department, and VA representatives.
Do I have to use the lowest contractor estimate for the HISA Grant?
No. The Syracuse VA HISA office has informed us that veterans are not required to select the lowest estimate. The purpose of obtaining multiple estimates is to help the VA evaluate the proposed project and determine whether the requested modifications are reasonable and medically necessary.
Veterans are generally free to choose the contractor they feel is best qualified to perform the work. Factors such as experience, reputation, product selection, warranty coverage, and familiarity with HISA-funded projects may all play a role in that decision.
How does the VA pay HISA Grant funds?
In many cases, the VA disburses approximately half of the approved grant amount before construction begins and the remaining balance after the project has been completed and required documentation has been submitted. Payment procedures may vary, and veterans should always follow instructions provided by their VA representatives.
Can I contribute my own money toward the project?
Yes. Many veterans use HISA funding toward a larger bathroom remodeling project and pay the difference themselves. This can allow homeowners to upgrade fixtures, materials, or other aspects of the bathroom beyond what is covered by the grant.
Do I need VA approval before starting work?
Generally, yes. Veterans should obtain approval before construction begins. Starting work before receiving approval may affect eligibility for funding or reimbursement.
Does Bath Pros approve HISA applications?
No. Eligibility, approvals, and funding decisions are determined entirely by the Department of Veterans Affairs. Bath Pros provides contractor estimates, project documentation, and bathroom remodeling services for veterans pursuing HISA-funded accessibility improvements.
Why do so many Syracuse-area veterans choose Bath Pros for HISA projects?
Bath Pros has completed quite a few HISA-funded bathroom remodeling projects throughout Syracuse and Central New York. Over the years, we have become familiar with the Occupational Therapy evaluation process, contractor documentation requirements, funding procedures, and approval workflow commonly associated with HISA applications. While the VA ultimately determines eligibility and approval, our experience helps veterans better understand what to expect throughout the process.
Recent HISA-Funded Bathroom Remodeling Projects
- Tub-to-Shower Conversion for Korean War Veteran in Syracuse, NY
- Air Force veteran qualifies for HISA Grant in Liverpool, NY
- Clawfoot Tub to Walk-In Shower Conversion for a 94-Year-Old Veteran
Need a Contractor Estimate for a VA HISA Grant Project?
If you are beginning the HISA application process and need a contractor experienced with veteran accessibility projects, Bath Pros can help. We are happy to discuss your project, explain the remodeling side of the process, and provide the detailed proposal documentation often required during the VA review process.
Contact Bath Pros today at (315) 217-1151 to learn more about walk-in showers, accessible bathroom remodeling, and HISA-funded bathroom projects throughout Syracuse and Central New York.