There are some customers we just really enjoy working with. Andy was one of them. He was looking for a straightforward tub-to-shower conversion, figuring he could handle the rest of the bathroom remodel himself. But his experience was all too common: aside from a few independent contractors willing to install tile (which he didn’t want anymore due to the upkeep), every single company that came out only offered acrylic.
If you’ve read any of our job write-ups before, you know there’s nothing inherently wrong with acrylic. It can last for decades when maintained properly. But the reality is: we’re lukewarm on it. A few big companies have cornered the market on the large, floor-to-ceiling acrylic sheets necessary for a “seamless” look, and the price point just doesn’t justify what you’re getting. For just a little more investment—and sometimes even the same price—we install a much higher-quality product.
Most of the time, that product is The Onyx Collection: Kansas-made, American-cultured stone slabs designed for full-height, durable installations. We know the reps personally and believe in what they manufacture. It looks better, lasts longer, and installs cleaner. Why offer anything else?
After a quick conversation with our project manager, Andy and Jen scheduled a convenient time for a site inspection. There were no major surprises—no structural red flags, and Andy was decisive. The only wrinkle in the plan was that his old tile extended beyond the wet space and wrapped around the room. Seamlessly transitioning between tile and stone is almost never perfect, so Jen warned him we’d need to install a strip of paint-ready drywall between the materials. Andy didn’t mind at all—he was planning to redo the rest of the space anyway.
Our lead install technician, James Gray, showed up early Monday to get started. The job was executed cleanly, with no delays or issues, and wrapped up within just three days.
This particular project featured an Onyx Collection mid-height shower pan in “Safari,” matching full-height cultured stone slab walls, a built-in corner caddy, and American Standard ‘Aspirations’ valve trim with an upgraded dual magnetic handheld/wand combo. We completed the job with a sleek Onyx Collection double bypass sliding door to finish the space.
Andy was thrilled with the result and left us a five-star review right away.
If you’re a homeowner in Cicero, Clay, or Liverpool area searching for a bathroom remodeling company that installs more than just basic acrylic, give Bath Pros a call at (315) 217-1151. We don’t play games. No high-pressure sales. No bait-and-switch quotes. Just honest work from a family-owned company that values its reputation and stands by its word.
Ready For A Bathroom Like This? Schedule Your Site Inspection Today.