Privacy - Bath Pros

At Bath Pros, we highly value and respect the privacy of our customers and visitors. This Privacy Policy aims to inform you about how we collect, use, and share information obtained from our customers and visitors. It outlines the choices you have regarding the use of your information, with the goal of enhancing your purchasing experience and providing relevant information about our products, services, and promotions.

If you are a client/user providing personal information on Bath Pros’ websites, you agree to have your personal information hosted, transferred, and stored via cloud computing.

About This Policy
This Privacy Policy pertains to Bath Pros Distributing Inc. and its subsidiaries and affiliates, excluding independently owned and operated Bath Pros franchisees. It covers interactions with customers and visitors across various channels, including our websites, stores, events, phone and email communications, social media interactions, online advertisements, and interactions with authorized service providers. It does not apply to third-party websites accessible through our platforms.

Information We Collect
We collect contact information, payment information, demographic information, location information, employment information, and other information you provide through our websites, applications, or online forums. We collect information directly from you, passively using tracking tools, and from other sources.

How Information is Collected
We collect information during website visits, form submissions, photo uploads, requests, applications, participation in contests or promotions, inquiries, quote requests, rebate usage, employment applications, and interactions with registered users. Passive collection methods include tracking tools like cookies, flash cookies, and web beacons.

How We Use Information
We use collected information for various purposes, including responding to queries, improving products and services, analyzing trends and customer interests, enhancing security, marketing communications, managing accounts, and fulfilling legal or contractual obligations.

Information Sharing
We may share information with third parties for business purposes, such as service providers, financial product providers, business partners, and in compliance with legal requirements. Sharing may occur for contest administration, promotions, business transactions, legal compliance, and protection of company interests.

Your Privacy Preferences
You can manage your communication preferences by emailing us. Even if you opt-out of marketing messages, we may still contact you for transactional purposes.

Our Sites and Children
Our websites and applications are not intended for children under 18, and we do not knowingly collect information from them. Parents or guardians concerned about their child’s information can contact us at [email protected].

Your California Privacy Rights
California residents with an established business relationship can request information about personal data shared for marketing purposes by emailing us with the subject “California Shine the Light” inquiry.

Security
While we employ industry-standard measures to protect information, the internet is not 100% secure. Users are advised to exercise caution.

Links
Our websites may contain links to third-party websites, and this Privacy Policy does not apply to those sites. Users should review the privacy policies of such websites.

Contact Us
For questions, call us at 315-217-1151 or email [email protected].

Changes to this Privacy Policy
This policy may change, and updates will be posted on our website. Users are encouraged to check for periodic updates.

Our Tracking Techniques

Tracking Tools We Use
We use common online tracking tools like cookies, flash cookies, web beacons, and third-party services to collect information about users across websites and devices. These tools help track new visitors, recognize returning customers, personalize experiences, collect geographic data, optimize websites, tailor content, and understand audience interests.

Controlling Our Tracking Tools
Users can control cookies through browser settings or browser add-ons like Ghostery. Flash cookies may require different controls. “Do Not Track” signals from browsers are not uniformly supported. Opt-out mechanisms are provided for interest-based advertising.

Controlling Online Interest-Based Ads
Users can opt-out of certain interest-based advertising and information collection for online services and devices through provided mechanisms. Social media platforms may also offer opt-out preferences.

Free Consultation
The Free Consultation form is optional, requiring personal information for those interested in Bath Pros products. This information is used to assist sales representatives in answering questions or providing free consultation appointments.